At our website, experienced-mechanics-for-off-road-vehicles, which is part of rgvtruckparts.com, we prioritize your privacy and ensure that your data is handled with the utmost care. Our Privacy Policy is designed to clearly communicate how we manage personal information in compliance with a range of international privacy standards, including those specific to Canada (PIPEDA), Quebec (Law 25), the European Union (GDPR), Brazil (LGPD), California (CCPA/CPRA), Colorado (CPA), Utah (UCPA), Connecticut (CTDPA), Virginia (VCDPA), South Africa (POPIA), and others.
Our privacy policy applies to all interactions with our website, applications, services, and products. It’s important to be aware that this policy does not cover data practices on third-party platforms, services, or products you may access through links on our site, each of which will have its own privacy policy.
When you engage with us by using our applications and services, visiting our websites, or interacting with our communications such as newsletters, emails, calls, or SMS/text messages, we collect various types of personal information to provide and improve our offerings. This includes:
- Account details you provide when registering for an account or logging in
- Payment information required to process transactions
- Financial records that may be necessary for billing and account management
- Purchase histories to facilitate customer service and support tailored experiences
- Mobile device identifiers for improved service delivery on our apps
- Location data, where relevant, for services that are location-dependent or to enhance user experience
- Feedback you provide to help us improve our products and services
- Social media information if you choose to link your account with us to your social media profiles
- Product and vehicle information that you may share during support interactions or when purchasing from us
We gather this data through various means, including user input, direct interactions with our team, and the use of automated technologies such as cookies. Cookies are small pieces of data stored on your device when you visit our website. They help us understand how our site is used, improve performance, and personalize your experience. You can manage these cookies through our dedicated Cookie Manager tool.
We hold onto your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the data is no longer needed, we take steps to delete or anonymize it securely.
Protecting your personal information is a top priority for us. We have implemented robust organizational and security measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction. This includes the use of encrypted communication channels and partnering with reputable third-party processors who are committed to data security.
We recognize the sensitivity of personal information related to children under 18 years of age and do not intentionally collect such data without verifiable parental consent.
As a user, you have a range of rights regarding your personal information, which may include accessing, rectifying, deleting, restricting the use of, or transferring your data, objecting to certain types of processing, and the right not to be discriminated against for exercising these rights. To exercise any of these rights, please reach out to our privacy team.
We reserve the right to update this Privacy Policy at any time. We will communicate any significant changes through announcements on our website so that you are informed of how your data is being used and protected.
For any inquiries, unsubscribe requests, or if you have questions related to your personal information, please do not hesitate to contact our privacy team by sending an email to contact@experienced-mechanics-for-off-road-vehicles.rgvtruckparts.com or by writing to us at the address provided on our website. Your privacy is of paramount importance to us, and we are committed to addressing any concerns you may have.